Delivery and Guarantee
- All delivery within Ireland is charged at €5.50
- Orders will be dispatched within 10 days or sooner if required.
- We must receive payment in full before order can be processed.
- We will send you an email confirming order and receipt of payment.
- Please keep this receipt for your records.
- If you experience a problem with your delivery please CONTACT UPS DIRECTLY first, with your tracking number, as they will have information on your package.
Telephone: 01-5245446.In the event of non-delivery we can only replace or refund item after 20 working days when the post office can confirm package is lost. We cannot be help responsible for late or lost delivery.
- Exchange or return will be be at customers own cost.
- Parcels dispatched to UK, EU and USA will take approximately 10 working days - we can also provide quotations for Fed Ex if you would like the parcel sooner.
- Delivery costs UK and EU €14, USA €18. These prices are dependent on a standard package weight. For larger orders, please contact us for a quotation.
Azure hopes you will be delighted with your jewellery, but if, for any reason, you are unhappy with your purchase you may return or exchange your jewellery within 7 days of receipt. Simply send us an email with the reasonings for your return and proof of purchase, we will provide you with a returns address for you to send the goods to us. This must be done within 7 days.
- Items must be returned in a salable condition with the original packaging.
- We will issue a full refund or exchange within 28 days of receipt.
- Refunds or credits will be made to original payment card once package is received.
- We can only take responsibility for returns which are received at our showroom. For your own protection obtain proof of postage from the post office.
- We do not refund delivery charges, cost of returns postage except where the return is our error.
- We are unable to accept return of earrings or hair accessories in compliance with health and safety regulations.
- Please send items you wish to return with completed Return Form to: Azure Jewellery, 23 George's Quay, Cork City. T12YX49
All our jewellery is guaranteed for 6 months. During this time, all jewellery will be repaired free of charge upon presentation of your receipt, which is your guarantee. After this period, there will be a fee for repair.
- Restring of bracelet; €10.00
- Restring of necklace; €30.00
- Repair of earrings; €5.00
- This does not affect your statutory rights.